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Our commitment to you Weiss Analytics (“we”, “us”, “Weiss”) recognizes that your relationship with us is based on trust.

The personal information we collect about you

You provide personal information when you order or purchase one of our products or services. (If you enter information in an online form, we may store the information even if you don’t complete or submit the application.) You also provide personal information when you request literature or a transaction that involves Weiss or one of the Weiss-affiliated companies.

In addition to personal information you provide to us, we may receive information about you that you authorize third parties to provide to us.

We also may obtain personal information from third-party service providers in order to verify your identity, your creditworthiness, to prevent fraud, or to help us identify products and services that may be of interest to you. Personal information collected from any source may include, among other things, your name and address, Social Security or taxpayer identification number, date of birth, assets, income, account balances, investment activity, and accounts at other institutions. The information we collect about you may be transferred to or stored by Weiss or our service providers in the United States or elsewhere, as permitted by law.

How we handle your personal information

In order to complete certain transactions or account changes that you direct, it may be necessary to provide identifying information about you to companies, individuals, or groups that are not affiliated with Weiss.

In order to alert you to other products and services that Weiss or others offer, we may share your information within the Weiss family of affiliated companies and with third parties to the extent permitted by law. This would include, for example, sharing your information within Weiss to make you aware of new Weiss products or services related to real estate analytics. In certain instances, we may contract with nonaffiliated companies to perform services for us. Where necessary, we will disclose information we have about you to these third parties. In all such cases, we provide the third party with only the personal information necessary to carry out its assigned responsibilities, and only for that purpose. And we require these third parties to treat your personal information with the same high degree of confidentiality that we do.

Finally, we will release information about you if you direct or authorize us to do so, if we are compelled by law to do so, or in other legally limited circumstances (for example, to prevent fraud). We may also do so in the event we decide to sell the company, or any part of it, as a going concern.

Cookies, web beacons, and online privacy

Our website in conjunction with our third-party integrations uses some of the most secure forms of online communication available, including data encryption, transmission encryption, user names and passwords, adaptive authentication techniques, and back-end fraud and account monitoring. These technologies provide a high level of security and privacy when you access your account information, initiate online transactions, or send secure messages.

Our website uses a variety of technologies to collect information that helps us understand how our site is used. A cookie is a small file of letters and numbers that is stored on the hard drive of your computer. Cookies may expire at the end of a web session or persist in order to store your settings and preferences. A web beacon, also known as a pixel tag, is a tiny transparent image embedded in a webpage or an e-mail to measure usage and activity. In some cases, a web beacon triggers the placement of a persistent cookie on your computer.

Our websites offer customized features that require our use of cookies and web beacons. Certain sections of our site require cookies to be enabled to support website performance and provide enhanced authentication. For example, cookies enable us to personalize and improve your user experience and help enhance site navigation. Cookies also help us to understand how people use our site so that we can improve site structure, functionality, and content. Web beacons allow us, directly or through our third-party service providers, to collect information used for website analytics, such as how many users have visited particular pages or downloaded documents on our website, or how frequently users search for a particular term on our website. However, our use of these cookies and web beacons is limited. We don’t use them to pull other data from your hard drive or to view data in cookies or other similar data files created by other websites. We will not share the information in these data files or give others access to it—except to help us better serve your needs and as described in this privacy policy. You can change your cookie preferences by activating the setting on your web browser that allows you to delete or refuse the setting of cookies. If you delete or reject cookies, you may be unable to register for or log on to our website, some pages of the site might not function properly, and the site experience will not be tailored to you from visit to visit. Please consult your web browser’s help documentation for more information about deleting or blocking cookies.

When you visit our website, we may use cookies and web beacons to collect, either directly or through third-party service providers, certain technical and navigational information, such as computer browser type, internet protocol (IP) address, pages visited, date and time of your visit, and average time spent on our website. This information may be used, for example, to alert you to software compatibility issues or to resolve technical or service problems. We also analyze this information, with the assistance of our service providers, to improve our web design and functionality, to enhance our ability to serve you and your accounts, and to tailor our communications to you regarding our products and services.

We and our service providers may use web beacons and cookies to determine whether and when you receive and open our e-mails; these beacons and cookies may also capture information about the type of device, operating system, e-mail program, and web browser used to view the e-mail, the IP address from which you opened the e-mail, and whether you click on any links in the e-mail. These technologies enable us to gauge the effectiveness, relevance, and value of our e-mail communications, as well as to target relevant advertising to you and to measure the impact of that advertising on your Weiss relationships.

We may use third-party service providers’ technologies that enable us to establish connections among related devices (such as smartphones, tablets, and computers). This means that information about your use of our website through different devices may be combined. By making these connections, we may be able to better understand the relevance of our content and the impact of our advertising and to customize that content and advertising to you.

In certain cases, we may use third-party service providers to place advertisements for us on other websites, and to help us measure brand awareness and the effectiveness of our online advertising. These service providers may use cookies and web beacons to collect limited technical, web navigation, and other information, such as the advertisement presented, your IP address, operating system, and browser type, the webpage from which you linked to our site (if any), and pages visited or generated on our site. We and our service providers may use data collected on this site or when you open e-mails from Weiss, together with other information we have about you and your Weiss relationships, to serve ads to you on other sites as you browse the web. In some cases, our service providers are able to combine information about your use of our website with information obtained from other websites and advertising service companies in order to serve advertisements for Weiss products and services that may be relevant to you based on your activity on Weiss and non-Weiss websites. We do not provide any information to these service providers that could personally identify our users or users, and they do not collect such information for us. All information collected on our website is used exclusively by Weiss, or by our service providers on our behalf.

You can visit our website to read more details about our online security and privacy features.

What you can do

For your protection, we strongly recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, it is your responsibility to contact us immediately. We reserve the right to modify this policy at any time.